SM - 2 - Data Analyst / Visualization Specialist

A Tunga client is seeking a Data Analyst/Visualization Specialist to assess their current data and reporting setup, define user needs across multiple stakeholder groups, and design dashboards that deliver clear, actionable insights.

Responsibilities:

• Conduct a system assessment to identify what’s working, what isn’t, and what blocks automation and data triangulation

• Run a needs assessment across key user groups (e.g., local government education/ICT teams, school leaders, partners, program staff)

• Deliver a GAP analysis highlighting critical issues and opportunities

• Define clear data outcomes for the next three years and translate them into measurable success metrics/KPIs

• Design user-centered dashboard specifications for different audiences, including:

  • Partners needing updates on effectiveness, usage, and fidelity

  • Local government teams needing school-level performance tracking

  • Ministry-level stakeholders needing aggregated insights

  • Program staff needing operational and performance insights to improve the product

• Design visualization approaches for core fidelity metrics (dosage, engagement time, syncing regularity, tablet functionality rates)

• Produce wireframes/mockups and prototypes showing future dashboard capabilities

• Create user guides and contribute to a phased implementation roadmap

• Collaborate regularly with the client team, document work throughout, and support knowledge transfer

Must Have:

• Proven experience delivering systems assessments and GAP analyses in multi-stakeholder environments

• Strong dashboard development skills (Power BI, Tableau, or similar)

• Excellent data visualization, storytelling, and stakeholder engagement skills

• Experience with user-centered design and translating needs into clear dashboard/technical specifications

• Strong English communication and documentation skills

• Ability to balance strategy with practical delivery, work independently, and meet tight timelines

Nice to Have:

• Experience with education data, M&E, or development/humanitarian sector work

• Familiarity with government partnership models in East Africa

• Experience designing dashboards for non-technical users in low-resource settings

• Background in participatory design or EdTech/game-based learning

• Understanding of fidelity metrics/program quality monitoring

• Comfort working remotely across time zones